Job Description
Job Overview
Bring your energy to Aggreko as a Quality Engineer based in Dumbarton. You’ll manage field warranty performance and lead customer NCR investigations, driving effective root‑cause analysis, corrective actions, and continuous improvement across the business.
Responsibilities
- Manage and analyse field warranty performance, identifying trends, failure modes, and improvement opportunities.
- Lead customer‑raised NCR investigations, ensuring timely containment, root‑cause analysis, and corrective action implementation.
- Coordinate cross‑functional teams to gather evidence, validate issues, and resolve quality concerns effectively.
- Maintain accurate documentation of investigations, corrective actions, and warranty data within the QMS.
- Provide quality inputs to drive continuous improvement in product reliability and customer satisfaction.
- Communicate investigation outcomes and improvement actions to custo...