Job Description
Responsibilities
- Lead and implement the plant’s quality strategy in alignment with global quality standards
- Ensure full compliance with GMP and applicable regulatory requirements (Brazil, US, EU, pharmacopoeia standards)
- Own and continuously improve the Quality Management System (QMS), including audits, CAPA, deviations, and documentation
- Manage and maintain quality certifications (ISO, Halal, Kosher, etc.)
- Act as the primary contact for regulatory authorities and lead inspections
- Oversee customer quality requests, complaints, and ensure timely resolution
- Drive a strong quality culture and continuous improvement mindset across the plant
- Lead, coach, and develop QA and QC teams to ensure high performance and engagement
- Monitor and improve site quality KPIs and dashboards
- Deploy global quality initiatives and share best practices within the quality network