Quality & Training Leader: Elevate Customer Experience

A global leader in customer experience is seeking a Mid-Level Quality Assurance / Training Manager in Manila. The role involves coaching staff, developing training plans, and ensuring quality metrics are met. Candidates should have over 3 years of leadership experience in customer service, exceptional communication, and organizational skills. This full-time position is pivotal in fostering a positive learning environment and driving performance excellence in a fast-paced setting.
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