R&B Program Manager, Amazon Music Design Operations

Description

Are you passionate about giving customers a voice in the products they use? Are you driven by helping build project management pipelines to streamline workstreams and unlock efficiencies? Do you want to grow your skills of enabling and improving process alongside a global team of designers and product managers? If so, the Amazon Music Research & Beta (R&B) team is looking for a talented, passionate Program Manager with a track record of delivery, ownership and process improvement that is excited to help us operationalize Research and Beta Program processes. You will help champion how we connect with customers around the world via our various research and beta testing programs, including our Amazon Music Backstage communities of customers.

Key job responsibilities

Research Operations

• Manage logistics and workflows for user research studies (scheduling, consent, data handling)
• Build and maintain participant panels, recruit...