Receptionist / Host

Receptionist Position - Radisson Blu Casablanca City Center

Location: 2 Boulevard Mohamed Diouri, Casablanca, Morocco

Key Responsibilities:

• Provide a warm, friendly welcome to guests with the signature Yes I Can! attitude
• Deliver excellent customer service with an informed, friendly, and effective approach
• Handle check-in and check-out procedures efficiently
• Manage reservations and guest inquiries at the 24-hour front desk
• Process payments and maintain accurate guest accounts
• Respond to guest requests and resolve issues promptly
• Maintain knowledge of hotel services, facilities, and local attractions
• Ensure company and legal requirements are maintained
• Promote company values and behaviors at all times
• Work with hotel management systems (ideally Opera/Fidelio)

Requirements:

Apply for this Position