Job Description
Veterinary Receptionist
Role Details: Veterinary Receptionist Location: Animed Group Contract: Permanent Hours: 40 per week, partake in weekend rota with time in lieu Shift Pattern: 10 Hour days – Tuesday, Wednesday, Thursday and Friday. Times will be between 8 am and 8 pm
About the Role
- Manage Communication: Handle incoming calls and schedule appointments efficiently
- Inquiries Resolution: Respond to queries via phone, email, and in-person interactions professionally
- Client Reception: Greet and register new clients, ensuring a warm welcome
- Insurance Management: Process and manage insurance forms adeptly
- Medication Distribution: Dispense medications as required
- Financial Transactions: Process payments accurately and efficiently
- Emotional Support: Provide empathy and understanding to clients during distressing times while maintaining ...