Referral Clerk

Overview The Referral Clerk provides administrative and clerical support to the 51st Medical Group by managing patient referral processes within the Military Health System (MHS).

This position supports providers, patients, and medical staff by ensuring referrals are accurately prepared, processed, tracked, and documented in accordance with Department of Defense (DoD) and Defense Health Agency (DHA) standards.

Key Responsibilities Referral Processing & Patient Support Receive, review, and process medical referrals for specialty care Ensure referrals are complete, accurate, and compliant with MHS and TRICARE requirements Coordinate referral appointments with military treatment facilities and civilian providers Communicate referral status and instructions to patients in a professional and timely manner Administrative & Systems Support Enter, update, and maintain referral data in authorized medical information systems Track referral outcomes and ensure proper...