Regional Manager, Customer Success

Regional Manager, Customer Success - LATAM

Overview

We are seeking a Regional Manager, Customer Success LATAM to lead a high‑performing team focused on maximizing customer value, adoption, and long‑term success across our LATAM regions. This role is critical in driving strategic outcomes for our enterprise customers, ensuring they realize measurable business impact from their investment in OutSystems. You will partner closely with Sales leadership and cross‑functional teams—including Solutions Architecture, Professional Services, Marketing, Product, and Channel—to deliver a seamless, high‑impact customer experience.

What You’ll Do

• Lead and develop a team of Customer Success Managers supporting a portfolio of high‑touch, enterprise customers across LATAM
• Partner with Sales Regional Vice Presidents (RVPs) to define and execute regional strategy, aligning customer success goals with revenue and growth targets
• Establish clear o...