Regional Specialist, Loyalty Program
Z
ZUS Coffee
📍 , Selangor, Malaysia, Selangor, Malaysia
Job Description
A Necessity, not a Luxury
Qualifications and Experience
- Bachelor’s degree in Marketing, Data Science, Business related fields.
- 5 years of experience in loyalty marketing, CRM, retention marketing, marketing analytics, performance marketing or related fields. Experience working with regional teams is an advantage.
- Strong understanding of loyalty programs, retention strategies and CLTV drivers.
- Hands‑on experience with CRM/CDP platforms or loyalty tools (e.g., Salesforce, Insider, CleverTap).
- Understanding of regional consumer behavior, cultural nuances, and regulatory frameworks.
- Proficiency with analytics tools such as GA4, Mixpanel or Appsflyer.
- High proficiency in Microsoft Excel.
- Familiarity with attribution, app events, and membership lifecycle flows.
- Bonus: Experience with SEA markets.
- Bonus: API or technical integration knowledge.