Job Description
We're looking for a Relationship Manager to be the primary point of contact for our corporate clients and their employees. You'll handle reimbursement-related queries, conduct product demos, drive platform adoption, and build lasting relationships with our user base.
Key Responsibilities
Query Resolution — Address and resolve reimbursement-related queries from corporate employees promptly and accurately
Product Demos — Conduct engaging product demonstrations for HR teams, finance teams, and end-users; clearly explain features, claim processes, and platform benefits
Client Onboarding — Guide new clients through onboarding, ensuring smooth adoption and minimal friction
Relationship Management — Proactively engage with existing clients to maintain satisfaction, gather feedback, and identify upsell opportunities
Adoption & Engagement — Drive product adoption across client organizations through training sessions, follow-ups, and p...