Remote CCaaS Support Engineer: Diagnostics & Deployments

A global technology company is seeking to fill a remote support role in Colombia. The candidate will be responsible for delivering remote support, monitoring user requests, diagnosing system issues, and providing software maintenance and updates. A BA/BS degree and 2-4 years of relevant experience are required. The role may involve rotational shifts and on-call support. This position offers an opportunity to work in a dynamic environment with a focus on quality service delivery.
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