Remote Client Experience Lead — NPS & Escalations

Doneverse

📍 , , Philippines, , , Philippines, Philippines

Full-time Human Resources Posted February 21, 2026

Job Description

A leading digital marketing firm in the Philippines is looking for a Client Experience Specialist to enhance client satisfaction and success. This role requires at least 5 years of client-facing experience and proficiency in managing teams in a virtual environment. Responsibilities include escalation management, process improvement, and client success metrics. The position offers a competitive salary and 100% remote work with fixed schedules.
#J-18808-Ljbffr