Remote Client Services Representative
Ljhorizons
📍 Erie, Pennsylvania, United States
Job Description
Job Summary
LJ Horizons is seeking a dependable and client-focused Client Services Representative to provide support and assist clients in a remote environment.
This role is ideal for organized individuals who enjoy supporting people, staying detail-oriented, and working through a structured process.
You will assist with client communication, service updates, coordination, and ongoing support to help ensure a smooth and professional experience.
Key Responsibilities
• Respond to client questions and provide timely support
• Assist with service coordination and client communication
• Maintain organized and accurate client information
• Provide updates and ongoing follow-up throughout the process
• Communicate professionally using online systems and tools
• Help support a positive and client-focused experience
• Utilize online systems to manage daily tasks and communication
Qualifications
• Strong communication and cust...