Remote Customer Service Operations Lead

A leading recruitment agency in Kuala Lumpur is seeking a Senior Customer Service Operations Executive. In this operations-focused role, you will support service performance by coordinating workflows and monitoring KPIs. You'll work closely with the Customer Service Operations Lead and will need 2–5 years of experience in Customer Service or Operations Support. Ideal for detail-oriented professionals looking to grow into service leadership roles. Advanced Excel skills and strong English communication are essential.
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