Remote Customer Support Representative
A
Ascenturi
📍 Philippines, Philippines, Philippines
Job Description
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Job Title:
Remote Customer Support Representative
Company:
Ascenturi
Location:
Remote (Work from Home)
Schedule:
U.S. Time Zones
Type:
Full-Time | Permanent
Summary
Ascenturi is expanding its remote operations team and is hiring a
Customer Support Representative
to guide candidates through licensing and compliance workflows.
This role focuses on structured support, CRM tracking, and proactive communication to ensure successful exam completion and activation.
Key Responsibilities
- Provide remote customer support throughout the licensing lifecycle
- Monitor candidate progress in CRM systems
- Conduct daily outbound follow-ups via phone and email
- Ensure compliance documentation is accurate and complete
- Assist candidates with cou...