Remote Email Support Engineer II – Mentoring & Escalations

Twilio is seeking a Technical Support Expert 2 to join their remote team. This role involves providing excellent technical support for the Email platform, requiring 3–4 years of experience in customer support/technical roles. The ideal candidate will have strong communication skills and the ability to address complex issues while ensuring customer satisfaction. Twilio values diverse experiences and promotes a culture of connection and global inclusion, making this a rewarding opportunity.
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