Remote Forecasting & Scheduling Analyst

A leading BPO company in Metro Manila seeks a detail-oriented Workforce Analyst to manage staffing, scheduling, and workforce optimization. The candidate will analyze call volume trends and ensure efficient workforce utilization to maintain service level agreements and key performance indicators. Ideal candidates will have experience in workforce management, strong analytical skills, and be adaptable in a fast-paced environment.
#J-18808-Ljbffr

Apply for this Position