Remote Incident Lead - Service Desk & Dispatch

CommandLink, a global SaaS Platform, is seeking a Service Desk Incident Coordinator to be the main point of coordination for incoming service incidents. This remote position requires strong incident management skills, prioritization capabilities, and effective communication during service-impacting situations.

Ideal candidates will hold a degree in IT or related fields and possess 2+ years of relevant experience. Your role will be crucial in ensuring service flow while collaborating effectively with internal teams.