Remote IT Help Desk Technician (Level I)

A leading IT services provider in the Philippines is seeking a Level I IT Help Desk Technician to provide technical assistance remotely. The role involves troubleshooting issues related to computer systems, documenting user requests, and maintaining networks and hardware. Ideal candidates will have strong knowledge of computer hardware, excellent communication skills, and a customer-oriented approach. Flexibility to work shifts is required, as the service desk operates 24/7.
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