Remote QA Lead - Elevate Customer Experience & Quality

Crescendo.ai

📍 Manila, Metro Manila, Philippines

Full-time Management & Operations Posted February 20, 2026

Job Description

A leading customer experience company in the Philippines is seeking a Quality Assurance Lead to oversee QA functions for multiple programs. The ideal candidate will have over 3 years of experience in quality assurance for customer service, with a strong focus on data-driven decision making and the ability to manage a team effectively. This hybrid role offers competitive pay and the opportunity to thrive in a people-first organization dedicated to creating a positive impact.
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