Remote SAP Client Delivery Manager
E
Enterprise Solutions
📍 edmonton, ab, Canada
Job Description
Lead client engagement remotely as an ECS Client Delivery Manager at SAP. Focus on customer satisfaction and commercial success while supporting cloud services like RISE with SAP S/4HANA Cloud and private clouds.
As the main point of contact for SAP's private cloud clients, you will manage engagements and drive customer success throughout their journey. This role requires robust engagement management, operational oversight of projects, and commercial account management. You’ll collaborate with stakeholders to ensure alignment with customer requirements and enhance satisfaction.
Key Responsibilities: • Manage customer engagement planning and service reviews • Oversee day-to-day operations for project support • Address critical engagement de-escalation when required • Enhance customer satisfaction through strong account management • Align with customers to drive commercial success
Requirements: • Bachelor’s degree in business or technology • 2+ years in custome...
As the main point of contact for SAP's private cloud clients, you will manage engagements and drive customer success throughout their journey. This role requires robust engagement management, operational oversight of projects, and commercial account management. You’ll collaborate with stakeholders to ensure alignment with customer requirements and enhance satisfaction.
Key Responsibilities: • Manage customer engagement planning and service reviews • Oversee day-to-day operations for project support • Address critical engagement de-escalation when required • Enhance customer satisfaction through strong account management • Align with customers to drive commercial success
Requirements: • Bachelor’s degree in business or technology • 2+ years in custome...