Remote Support Engineer

Ciel Hr

📍 Mumbai, Maharashtra, India

Full time Computer Occupations Posted February 22, 2026

Job Description

Role & responsibilities

  • Well experienced in remote infrastructure management with the help of remote management tools
  • Responsible for attending trouble tickets & issue calls from various customers with various help desk tools.
  • Responsible for managing Installation, configuration, migration, of Anantas Infra
  • Responsible for infrastructure monitoring services, routine and preventive maintenance, service restoration and provide assurance to customers.
  • Responsible for infrastructure performance, availability, alarm, configuration and fault management.
  • Experience in a cloud computing or thin client environment is highly desirable
  • Experience in Virtualization Technologies is desirable


Skills Required
Cloud Computing, Data Visualization, Data Migration, Preventive Maintenance