Remote Technical Support Engineer - SaaS

A leading subscription platform is seeking a Technical Support representative to assist customers in resolving issues and delivering exceptional service. This fully remote role requires proficiency in customer support technologies like HelpScout or Zendesk, problem-solving skills, and over 2 years experience in a SaaS environment. The ideal candidate should communicate effectively with diverse stakeholders and be adaptable to working flexible shifts. Our company offers a competitive salary range of $70,000 - $74,000 CAD, plus comprehensive benefits.
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