Remote Tier 2 Technical Support Engineer (SaaS Partners)

JumpCloud

📍 WorkFromHome, Jalisco, Mexico

Full-time Soporte técnico y administración Posted March 01, 2026

Job Description

A leading cloud directory platform provider is seeking a Technical Support Engineer - Tier 2 to provide dedicated support for their largest partners. The role requires at least 5 years of technical support experience, excellent communication skills, and the ability to resolve complex issues. This remote position in Mexico offers the chance to work with a dynamic team focused on customer success and technical excellence. Join us to contribute to innovative solutions in a fast-paced SaaS environment.
#J-18808-Ljbffr