Remote Windows Helpdesk Specialist | Tier II Support

A dynamic technology company is seeking a Mid-level Helpdesk Support Specialist to provide first point of contact technical assistance. This role encompasses diagnosing and resolving issues related to computer systems, administering Windows OS, and providing support via Jira Service Management. The ideal candidate should have a Bachelor's degree or 3 years of relevant experience, strong troubleshooting skills, and excellent communication abilities. Join and contribute to a collaborative and inclusive environment while enhancing your career with opportunities for professional development.
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