Remote Zendesk Solutions Engineer II

Concentrix is seeking a Telecom Support Engineer II in the Philippines, Abra, Bangued. The role involves comprehensive support for the Zendesk platform serving over 50 clients, including implementations, maintenance, and troubleshooting.

You will customize Zendesk settings, train users, and collaborate with IT for seamless customer support. Ideal candidates have 2-3 years of experience in SaaS solutions, strong English communication skills, and a customer-focused attitude. Flexibility with working hours is essential.