Job Description
Situated in North Worcestershire, Bromsgrove District Council and Redditch Borough Council share services. The Councils are committed to being a customer driven organisation, with our customers at the heart of everything we do; focused on improving delivery services that make a difference to the community that we serve.
The role
Monitor tenants rent accounts accounts and take prompt action in accordance with the pre-action protocol and Councils rent collection policy and procedures to prevent the accumulation of debt and homelessness.
Maximise revenue collection in line with targets to recover rent arrears and to enforce related tenancy conditions with emphasis placed on early intervention.
Key Requirements
Provide advice on housing and other welfare benefits to tenants and assist them in maximising income and benefit entitlement.
Assist vulnerable tenants through referring to internal and external support agencies, where approp...