Representative, Rx Client Reporting

The Rx Client Reporting Representative working under the guidelines of the assigned manager and in collaboration with the client and other team members, performs analysis and reporting. The Rx Client Reporting Representative ensures all client reports are accurate and delivered within the clients' specified SLA. In addition to reporting, this position is responsible for creating and troubleshooting EDI files.

Primary Accountabilities:

• Establish and foster an ongoing relationship with assigned clients

• Fulfill deliverables accurately and timely within the established SLA

• Responsible for analyzing data

• Interface with internal departments to identify and troubleshoot client issues

• Complete all assigned Salesforce cases within the established SLA

• Manage and maintain master data files and system parameters at a client level

• Work efficiently and accurately in an atmo...

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