Research Analyst (VoC)

Overview

We are a cutting-edge e-commerce company developing products for our own technological platform. Our creative, smart and dedicated teams pool their knowledge and experience to find the best solutions to meet project needs, while maintaining sustainable and long-lasting results. By making sure that our teams thrive and develop professionally, we strive to create a workplace that allows for an open, collaborative and respectful culture.

What You Will Be Doing

The Research Analyst is focused on supporting customer experience (CX) research and Voice of Customer (VoC) initiatives. This position is ideal for someone with hands-on research experience who is looking to deepen their expertise in insight generation, survey design, and stakeholder communication within a fully remote, cross-functional environment. The role translates insights into clear, actionable recommendations through reports, dashboards, and presentations. Working closely with CX, Pr...