Job Description
Research Operations Specialist
Department: Product Design Department
Employment Type: Full Time
Location: Mexico
Description
We’re looking for a Research Operations Specialist to support and scale high-quality research.
Responsibilities
- Participant recruitment and panel management;
- Design, build, and manage a centralized, multi-channel participant recruitment strategy;
- Own and scale our internal research panel: establish segmentation, ensure data health, manage communications, and track engagement;
- Manage the end-to-end logistics for participant engagement, including screening, scheduling, communications, and the compliant and ethical management of incentives and rewards;
- Research infrastructure and tooling;
- Evaluate, procure, and act as the central administrator for the product research tool stack;
- Develop and manage the research r...