Job Description
Job Description
We invite you to join the world of luxury hospitality at Fairmont Jasper Park Lodge, as our new Reservations Agent.
What you will be doing:
Reporting to the Reservations Manager, responsibilities and essential job functions include but are not limited to the following:
- Consistently offer professional, friendly and engaging service
- Respond to all Room Reservation, Rate Offering and Hotel Information inquiries promptly and professionally via telephone, fax and/or E-mail
- Reserve hotel accommodations for guests in the Leisure, Business Travel, Convention/Association, Corporate Meetings and Wholesale (FIT & IMM) market segments
- Accurately record all required reservation information in the Central Reservations System and/or the Opera Property Management System (PMS)
- Review and update rese...