Reservations Supervisor with Leadership Focus
E
Explorer Hotel
📍 yellowknife, north slave region, Canada
Job Description
Step into a critical role as a Reservations Supervisor where leadership meets customer service in a full-time, permanent capacity. Your supervisory skills will directly enhance guest experiences.
In this position, you will manage a team within the reservations department, establishing schedules and reviewing work to ensure the highest service standards. With 1 to 2 years of experience, your background will be essential in training staff and assisting guests with special needs, promoting inclusivity and customer satisfaction.
Key Responsibilities:
• Coordinate departmental activities to optimize workflow
• Establish and review work procedures for staff
• Support clients with unique needs during their reservations
• Hire and train new employees on job functions
• Ensure the operational readiness of computer systems
Requirements:
• 1 to 2 years of supervisory or similar experience
• Secondary school graduation certificate required
• Canadian permanent resi...
In this position, you will manage a team within the reservations department, establishing schedules and reviewing work to ensure the highest service standards. With 1 to 2 years of experience, your background will be essential in training staff and assisting guests with special needs, promoting inclusivity and customer satisfaction.
Key Responsibilities:
• Coordinate departmental activities to optimize workflow
• Establish and review work procedures for staff
• Support clients with unique needs during their reservations
• Hire and train new employees on job functions
• Ensure the operational readiness of computer systems
Requirements:
• 1 to 2 years of supervisory or similar experience
• Secondary school graduation certificate required
• Canadian permanent resi...