Job Description
Job Summary
Assumes the position of absentee Business Center personnel, ensuring strict implementation and consistent compliance with the policies and procedures of the Bank, BSP/AMLA regulations, and other external regulatory rules. Supports the business objectives through excellent customer service delivery and other service‑related initiatives geared toward total customer satisfaction.
Willing to be assigned in the following location: Calamba.
How will you contribute?
- Assumes the position of Service Manager (SM), Service Officer (SO), Service Associate (SA), or Service Associate‑Pickup Teller (SA‑Pickup Teller) in their absence.
- Assists in performing compliance reviews on case‑by‑case basis as assigned by the Regional Service Head.
- Performs ad‑hoc tasks such as special investigation/review, reconciliation of unbalanced accounts, ATM duty officer duties, etc., as assigned by the District Service Head.
- Ensur...