Job Description
Job Summary
Assumes the position of absentee Business Center personnel. Ensures strict implementation and consistent compliance to the policies and procedures of the Bank, BSP/AMLA regulations and other external regulatory rules. Supports the business objectives through excellent customer service delivery and other service-related initiatives geared towards total customer satisfaction.
Willing to be assigned in the following locations: Bauan, Tanauan.
Responsibilities
- Assumes the position of Service Manager (SM), Service Officer (SO), Service Associate (SA), Service Associate-Pickup Teller (SA-Pickup Teller) in their absence.
- Assists in performing compliance reviews on case to case as assigned by the Regional Service Head.
- Performs ad hoc tasks i.e. special investigation/review, reconciliation of unbalanced accounts, ATM duty officers, etc. as assigned by the District Service Head.
- Ensures that Business Cente...