Response Coordinator - Day Shift

OCU Group

📍 leeds, england, United-Kingdom

Full-time Management & Operations Posted June 18, 2026

Job Description

Response Coordinator - Day Shift

Application Deadline: 26 June 2026

Department: Group Services

Employment Type: Permanent - Full Time

Location: Leeds - Seacroft

Reporting To: Rabinder Dablar

Description

The Opportunity

We are looking for a confident and customer-focused individual to join our growing team in a fast‑paced Customer Service role. Acting as the first point of contact for customers, you will play a key part in delivering an exceptional customer experience by handling enquiries, resolving issues, and building positive relationships. This is an exciting opportunity for someone who thrives in a busy environment, enjoys problem‑solving, and is passionate about putting customer satisfaction at the heart of everything they do.

Key Responsibilities

As a Response Coordinator, you will:

Customer Interaction: