Job Description
Job Description:
Overall Store Operations:
- Lead and manage all aspects of restaurant operations, ensuring alignment with brand standards and company policies.
- Ensure the restaurant meets or exceeds customer satisfaction goals through high-quality service and dining experiences.
- Monitor and evaluate operational processes to identify and address areas for improvement.
Customer Satisfaction:
- Develop and implement strategies to enhance guest experiences and address customer feedback effectively.
- Ensure consistent delivery of exceptional service and quality food in accordance with brand expectations.
People Development:
- Recruit, train, and develop a high-performing team, including staff, supervisors, and assistant managers.
- Conduct regular performance evaluations and provide ongoing coaching and mentoring.
- Foster a positive work environment that encourages teamwork, motivat...