Restoration Tech (water mitigation)

Benefits:

401(k) matching

Free uniforms

Opportunity for advancement

Primary Role: Respond to service calls as needed. Perform services as assigned, following SERVPRO® production guidelines. Communicate with the crew chief to make sure all customer needs are met. Support crew chief and other production personnel, as needed. Clean and maintain vehicles, equipment, warehouse, and office areas, as needed.Results Expected: Production processes are performed according to guidelines and work orders. Communications to crew chief and customers are timely. Jobs are completed at or beyond customer expectations. Vehicles, equipment, and facilities remain clean, orderly, and working properly.

Executive: Manage Customer SatisfactionNotify the crew chief of customer needs and concerns.
Communicate with the crew chief regarding customer needs and successfully meet those needs. Report any complaints about the performance of services.

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