Retail Experience Lead with Leadership Focus
F
Fire & Flower
📍 saskatoon, division no. 11, Canada
Job Description
Lead operations as a Retail Experience Lead, ensuring exceptional customer service and team performance. Oversee daily store functions, staff management, and uphold company standards across all shifts.
In this pivotal role, the Retail Experience Lead facilitates the opening and closing of the store while supervising staff effectively. Core responsibilities include training new team members, delivering outstanding customer service, assisting cashiers, and managing cash flow. You will lead by example to motivate your team and enhance store appearance and product presentation.
Key Responsibilities:
• Supervise retail staff, ensuring compliance to company standards
• Open and close store, activating security alarms with precision
• Assist customers with high-quality service and product knowledge
• Train and onboard new employees continuously
• Address customer complaints and escalate as necessary
Requirements:
• 2 years of retail experience, with strong customer ...
In this pivotal role, the Retail Experience Lead facilitates the opening and closing of the store while supervising staff effectively. Core responsibilities include training new team members, delivering outstanding customer service, assisting cashiers, and managing cash flow. You will lead by example to motivate your team and enhance store appearance and product presentation.
Key Responsibilities:
• Supervise retail staff, ensuring compliance to company standards
• Open and close store, activating security alarms with precision
• Assist customers with high-quality service and product knowledge
• Train and onboard new employees continuously
• Address customer complaints and escalate as necessary
Requirements:
• 2 years of retail experience, with strong customer ...