Job Description
Bharti Airtel Limited is an Indian global telecommunications services company based in New Delhi, India. It operates in 18 countries across South Asia, Africa, and the Channel Islands.
Retail Experience Manager
Responsibilities
Retail Performance & ProfitabilityDrive P&L for + stores, ensuring profitability through cost optimization and revenue growth.Monitor sales KPIs (footfall, conversion rates) and implement corrective actions.Collaborate with Merchandising teams to optimize product mix per country.Customer Experience (CX) ExcellenceDrive superior in-store CX through staff training, service standards, and feedback loops.Implement defined CX initiatives and track high-performing stores.Process Simplification & AutomationMap end-to-end retail processes (inventory, staffing, replenishment) and elim...