Retail Merchandise Operations Manager

Oak View Group

📍 hamilton, on, Canada

Full-time Other-General Posted June 01, 2026

Job Description

Lead merchandise operations for sports and live events. Drive sourcing, ecommerce, and retail performance while creating an engaging fan experience in a dynamic environment.
This role focuses on managing all aspects of merchandise operations for AHL events. You will be responsible for developing strategies that align with brand standards and driving revenue growth. Close collaboration with external vendors and internal teams is essential for operational success.
Key Responsibilities:
• Develop and execute merchandise operations strategies
• Oversee retail presentations and game-day operations
• Manage ecommerce platforms and inventory processes
• Collaborate with vendors for seamless event execution
• Track sales performance and optimize revenue
Requirements:
• 3–5 years in retail or merchandise roles
• Sports merchandising experience is strongly preferred
• Proven knowledge of retail operations and inventory management
• Strong organizational skills...