Retail Operations Manager

PetSmart Store Support Group, Inc.

📍 kelowna, regional district of central okanagan, Canada

Full-time Other-General Posted May 27, 2026

Job Description

Retail Operations Manager

Job summary: PetSmart’s Process Leader (Retail Operations Manager) has shared responsibility to drive operational excellence in our stores while upholding the company’s vision, mission, values, and strategy. This role is accountable for merchandising and inventory management, pet care operations, opening and/or closing the store, leading associates, financial outcomes and maintaining a safe and organized environment.

Benefits

  • Paid Weekly
  • Health & Wellness Benefits*
  • Group Registered Retirement Plan (RRSP) with company match
  • Paid Time off for full-time associates
  • Associate discounts
  • Tuition Assistance
  • Career pathing
  • Development opportunities

Essential Responsibilities

Job responsibilities include, but are not limited to, the following and may vary depending on store characteristics and needs:

People Leadership