Retail Team Leader Position

Dollarama

📍 hamilton, on, Canada

Full-time Other-General Posted June 04, 2026

Job Description

Become a vital part of the management team as a Team Leader, assisting the Store Manager in daily retail operations. You'll lead associates and ensure excellent customer service standards in a bustling environment.
In this supervisory role, you'll guide store staff, handle merchandising, and manage daily shipments. Responsibilities include addressing customer complaints, maintaining store safety, and conducting managerial tasks, ensuring a smooth operation. Strong leadership and clear communication are crucial for success in this dynamic position.
Key Responsibilities:
• Lead and supervise store associates effectively
• Manage merchandising and maintain shelf stocking standards
• Ensure top-notch customer service at all times
• Conduct manager-on-duty tasks including attendance
• Address and resolve customer issues swiftly
Requirements:
• Minimum of one year retail experience required
• 1–2 years in a supervisory role preferred
• Open availability for v...