Returns Support Rep

TEKsystems

📍 Phoenix, Arizona, United States

Contractor Information and Record Clerks Posted February 22, 2026

Job Description

Join a growing team with a great company!

Description

The Global Support Team Representative will be responsible for answering incoming tickets via email regarding the status of equipment returns. They will create RMAs, generate return shipping labels, and close cases for global customers, specifically in India and Brazil.

Skills

  • Customer support
  • Email communication
  • Written communication
  • Help desk support
  • Customer service
  • Zendesk
  • Ticketing systems
  • Salesforce
  • Shipping logistics
  • E-commerce
  • Top Skills Details

  • Customer support
  • Email communication
  • Written communication
  • Help desk support
  • Customer service
  • Additional Skills & Qualifications

  • Excellent written communication skills
  • Strong customer service skills
  • Experience navigating multiple systems simultaneously
  • Experience creating RMAs and generating shipping an...