Job Description
Job Summary
The Sales Account Manager will manage and grow client relationships, drive revenue, and ensure high levels of customer satisfaction. The ideal candidate is proactive, client-focused, and skilled in managing multiple accounts to achieve business growth.
Responsibilities
- Manage a portfolio of client accounts and build long-term relationships
- Serve as the main point of contact for client needs and inquiries
- Identify opportunities to upsell and cross-sell products/services
- Develop and execute account plans to achieve sales targets
- Monitor account performance and prepare regular sales performance reports
- Handle customer issues and resolve disputes in a timely manner
- Collaborate with internal teams (sales, operations, support) to deliver solutions
- Maintain organised records of client accounts, interactions, and sales activities
Req...