Sales & Service Representative at Grainger
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W. W. Grainger
📍 fort mcmurray, ab, Canada
Job Description
Step into the lead role of Sales & Service Representative at Grainger, focusing on customer service excellence and team empowerment. This position is vital for maintaining high operational standards in a collaborative environment.
In this lead role, you will ensure branch efficiency and elevate customer satisfaction through effective team coaching and operational oversight. You're expected to manage safety reviews, support tool logistics, and enhance team communication across all channels.
Key Responsibilities:
• Oversee branch operations and team member assignments
• Conduct safety reviews and maintain compliance
• Transport inventory within the customer facility
• Manage customer communication and documentation
• Assist in vendor visits and training initiatives
Requirements:
• High school diploma or GED preferred
• 1-3 years of relevant customer service experience
• Proven leadership capabilities a...
In this lead role, you will ensure branch efficiency and elevate customer satisfaction through effective team coaching and operational oversight. You're expected to manage safety reviews, support tool logistics, and enhance team communication across all channels.
Key Responsibilities:
• Oversee branch operations and team member assignments
• Conduct safety reviews and maintain compliance
• Transport inventory within the customer facility
• Manage customer communication and documentation
• Assist in vendor visits and training initiatives
Requirements:
• High school diploma or GED preferred
• 1-3 years of relevant customer service experience
• Proven leadership capabilities a...