Job Description
Overview
Amazon's International Seller Growth (ISG) team seeks a Salesforce Developer and Admin to manage and optimize our Salesforce and AWS systems that power global seller operations. This role combines technical expertise with customer support, ensuring smooth experiences for third-party sellers registering and operating on Amazon's worldwide marketplace. You'll be instrumental in building and maintaining the technical infrastructure that enables millions of sellers to expand their businesses globally through Amazon's platform.
Responsibilities- As a Salesforce Developer & Admin you will be responsible for the day-to-day operations and maintenance of Salesforce and Amazon Web Services (AWS) systems. You will provide technical support to ensure a smooth customer experience.
- Respond to customer inquiries in a timely manner, resolving issues with Salesforce and AWS.
- Consistently document root cause analysis steps and findings, recomm...