Salesforce Developer

Role: Salesforce Solution Architect – Consumer Goods (CG)/ TPM

Location: Hyderabad, India

Employment Type: Full-Time

Key Responsibilities

• Serve as the primary Tech Ops Architect for Salesforce CG Cloud, owning operational architecture and support readiness.
• Partner with the delivery team during implementation to ensure solutions are supportable and scalable.
• Define production readiness standards, support models, escalation paths, and SLAs.
• Act as the highest-level escalation point for complex production incidents.
• Lead incident triage, root cause analysis, and preventive remediation.
• Design and establish the Salesforce Tech Ops function, including runbooks and operating procedures.
• Lead and mentor Tech Ops engineers and analysts.
• Oversee release readiness, deployment validation, and post-release stabilization.
• Support integrations and va...