Salesforce QA+Business Analyst

Salesforce QA+Business Analyst

Job Title: Lead Business Analyst & Quality Assuranc

ePosition Summar

yWe are seeking an experienced and self-driven professional to lead and manage bothBusiness Analysis (BA) and Quality Assurance (QA) functions. The ideal candidate will take ownership of business analysis, testing, stakeholder engagement, and quality assurance activities throughout the project lifecycle. This role requires strong analytical skills, stakeholder management capabilities, and hands-on experience in CRM testing and business process analysis

.Key Responsibilitie

sBusiness Analysis & Documentatio

n Analyze current-state and future-state business processes to identify gaps, dependencies, and improvement opportunities

Gather, document, and manage business requirements across multiple workstreams

Prepare and maintain Functional Solution Design Documents (FSDDs), proces...