Salesforce Service Cloud Techno-Functional Consultant
Philodesign Technologies Inc
📍 bhubaneswar, bhubaneswar, India
Job Description
Hiring: Senior Salesforce Service Cloud Techno-Functional Consultant
Location: Remote
Employment Type: Contract
Experience Required: 7+ Years
Domain: Medical Devices / Healthcare Technology
We are seeking an experienced Senior Salesforce Service Cloud Techno-Functional Consultant to join a managed services engagement supporting a global leader in neuro and sensory medical devices. This role will be responsible for optimizing customer support operations within Salesforce Service Cloud and Field Service while ensuring seamless integrations with Oracle ERP and other enterprise platforms.
The ideal candidate will possess strong expertise in Salesforce Service Cloud, Field Service Lightning (FSL), Knowledge Management, Case Management, Mobile Applications, and Oracle ERP integrations within regulated healthcare or MedTech environments.
Key Responsibilities
Salesforce Service Cloud & Case Management
• Own and...