Job Description
Overview
Client Delivery Manager (CDM) MEE You will be the main point of contact for SAP's private cloud customers, including offerings RISE with SAP S/4HANA Cloud, private edition, SAP HANA Enterprise Cloud (HEC) and Cloud Application Services (CAS). You will align with customers on a regular basis, plan and steer the engagement, and act as the customer’s ambassador in the Enterprise Cloud Services organization to drive business in a dynamic, rapidly evolving environment. The role aims for customer satisfaction and commercial success while managing end-to-end customer engagement through onboarding, run and renewal phases. Responsibilities
Engagement Management: Plan & review services in accordance with the customer’s requirements, manage stakeholders. Delivery Management: Day-to-day operations, support of projects, de-escalation of critical engagements. Account Management: Commercial account management and increase of customer satisfaction. What you bring
Ba...
Client Delivery Manager (CDM) MEE You will be the main point of contact for SAP's private cloud customers, including offerings RISE with SAP S/4HANA Cloud, private edition, SAP HANA Enterprise Cloud (HEC) and Cloud Application Services (CAS). You will align with customers on a regular basis, plan and steer the engagement, and act as the customer’s ambassador in the Enterprise Cloud Services organization to drive business in a dynamic, rapidly evolving environment. The role aims for customer satisfaction and commercial success while managing end-to-end customer engagement through onboarding, run and renewal phases. Responsibilities
Engagement Management: Plan & review services in accordance with the customer’s requirements, manage stakeholders. Delivery Management: Day-to-day operations, support of projects, de-escalation of critical engagements. Account Management: Commercial account management and increase of customer satisfaction. What you bring
Ba...